The Tao of Open shares the corporate culture of Open Mortgage, and gives a snapshot of some of our people. We trademarked the phrase “Where better is possible” because of our core belief that we should all be on a journey of self improvement. We can do better for our customers, be better for our partners and coworkers, and be better for ourselves. Our goal for this book is to share who we are, and what we believe in at Open Mortgage. Hopefully, it will help us attract like-minded people who thrive on sharing great attitudes and experiences with our customers, and each other.

“The question is how do you help employees become happy? We believe that employees are happiest when they are working somewhere that has the same values they have; a place where they can make the kind of difference in the world they would like to make. They are happy when they can see that others around them are working for a common goal. So what is our common goal, or belief?”