The Honolulu Branch Office of Open Mortgage opened in 2012. Today, we remain one of just a few companies in Hawaii who specialize in reverse mortgage lending. Our activities center around education for kupuna, their families and the professionals who serve them.
Our team knows the importance of listening to the customer. Hearing their story helps us understand their unique situation, learn about their goals, and determine possible solutions. We can then provide the information our customers need to decide if a reverse mortgage is a viable option for them. We believe a focus on education is the right approach when serving our kupuna, especially when the choices they make may impact their quality of life and retirement goals.
Relationships are also important to us. We meet every borrower face-to-face and personally guide them through every step of the loan process. We know questions may arise in the future so we remain available to our borrowers long after the loan is made. We treat our customers with all the respect, care, compassion, and kindness they deserve. It's in this way, we hope to maintain our place among the top reverse mortgage lenders in Hawaii.
We are thankful for the trust our kupuna, their families, and advisors have in us. We're blessed to serve in our island-home where customers are ohana. :)