Open Mortgage is committed to compliance with the new California Consumer Privacy Act (CCPA) and to providing options to Opt-Out. Additionally, Open Mortgage never sells any of your data. That said, it is important to note that CCPA provides exemptions to companies that have consumer data that is necessary to carry out their business. A majority of the data that Open Mortgage collects is exempt from CCPA as it falls under federal privacy laws set out by the Gramm Leach Bliley Act (GLBA) and cannot, as a result, be part of the Opt-Out request. We are GLBA compliant and protect your data to our fullest capability. So, Open Mortgage will receive your Opt-Out request via the option you select, and will work to remove any data that is not exempt.

What does that mean?

That means that if you have applied for a loan from Open Mortgage, we are exempt from removing personal data that was used in the loan process. Personal data that is exempt will include data like your name, phone number, social security number, date of birth, address, employment data, and income data. So while we have to keep that data, we want you to rest assured that Open Mortgage does not engage in the sale of data. Lastly, please keep in mind that data outside the loan process may not be exempt.

What kind of data is outside the loan process?

Information that was not collected in your loan application and was collected from marketing activities, promotional activities, information from a non-borrowing spouse, IP addresses, geolocation data through the use of a third-party application, web page tracking, and information collected through a third party like a marketing list.

To proceed with your request, please be prepared to provide your first and last name, your phone number, your email address, your loan number (if applicable), and the Loan Officer you have been or were working with. Providing this will help us locate your information and validate your request. Open Mortgage may request additional information if your request cannot be validated. You must be a resident of California to be eligible for this request.

Click here for the full CCPA privacy policy

Please send an email to ccparequest@openmortgage.com to request to opt-out. In the email, please include your name (first and last), phone number, email address, street address, city, state, and zipcode.