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Loan process support staff

Who is Open Mortgage?

Open Mortgage is a national multi-channel mortgage company dedicated to Empowering the Dream of Homeownership through a better mortgage experience. Offering loans for all types of home purchases, ranging from first-time buyers and investors to clients looking to refinance or exploring reverse mortgage options, Open Mortgage is committed to providing unparalleled support, exceptional service and communication, and personal partnerships built on trust.

Loan Officers having fun

Our Culture

Better is possible. We believe it, and we live by it. At Open Mortgage, we are committed to our people. We have a culture of training, service, and a strong emphasis on work-life balance, recognition, diversity, inclusion, and providing opportunities for you to achieve your goals. All individuals who share these values are welcome.

Loan Officer with Laptop


At Open Mortgage, we recognize our ultimate success depends on our talented and dedicated workforce. We understand the contribution each employee makes to our accomplishments, so our goal is to provide a comprehensive program of competitive benefits to attract and retain the best employees.

That’s why we offer the following benefits to members of the Open Mortgage family: Medical, Dental, Vision, Complimentary Life & LTD insurance, 401(k) with company match, and more.

What does success mean at Open Mortgage?

  • It means that as our valued partners, our Loan Originators feel supported during every part of the mortgage process, for every client.

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    It means that the clients know what mortgage options are available, and which one is the best option for their personal needs.

  • It means we did everything we possibly could to make things right and to get the loan closed.

  • It means we did a good job and we did it as a team.

It means we love what we do because we know what we do changes people’s lives for the better. It empowers them to reach the ultimate American dream. It provides them a path to homeownership. This is why we come to work each day, ready to tackle whatever comes in the door. This is why we care so very much: Because we change lives for the better and we get to do it every single day.

Ops / Support Positions

We’re Making Marketing Easy

At Open Mortgage, we put the local retail Loan Officer at the center of all our marketing investments. Our Marketing Made Easy program establishes you as the most recognized, connected, trusted adviser in the markets you serve.

Open Mortgage Marketing is:

  • Easy to access
  • Quick to learn
  • Impactful to your local business

Want to see how we do it?

Click Here
marketing members

Core Values

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I have been with the company for 11 years now. The systems and communication from top to bottom is welcomed by the employee. At Open we have a “Think Forward approach to creating a LO user friendly company that works with the client and our mortgage partners”. It’s not just being an employee but part of the future that we all will benefit from our efforts to grow with Open.

Robert Bearce, Branch Manager, Gladstone, MO

While Open does many good things, underwriting is a strength I’d highlight. We have fast turn times and very little overlays which helps me be competitive and deliver the best service to my clients. Also, the culture is amazing, I like the people I work with, they are genuine, hard workers. Leadership cares about our success as a branch, and as such, they are willing to listen, collaborate and solve, when asked.

Michael Gonzales, Branch Manager, Wichita, KS

I was working at a big bank and needed a change because of lack of support. The culture, support and compensation were the main reasons I made the move, and never regretted it. We are here to close loans and give clients and Real Estate agents the best chance to get them to the closing table. Everyone, from Loan Officers, to Processors, to Operation staff, works as a team. At no point have I ever felt that someone is working against, to the contrary, even when the underwriter gets a file that doesn’t meet guidelines, he/she suggests ways to help restructure the loan to help the borrower close. I love the vision that the owners and Sr. Management have for the company. We keep adding new investors and new products to attract all different kinds of borrowers. Open Mortgage is a great place of growth for any LO!

Mehdi Kouchtaf, Branch Manager, McKinney, TX

There are many things Open does best, but some of the reasons my referral partners use me is because of the process we have at Open Mortgage. There is an open line of communication between sales and corporate. Everyone is willing to help reach the finish line and goes beyond expectations to make sure we do everything we can to make closing dates with minimal delays. Open is always looking and implementing ways to get better and streamline the mortgage process. In the last 6 years, there have been many changes, but one thing that sets us apart from other companies is the willingness to get better and make sure we have every opportunity to be successful and grow as loan officers.

David Vonfeldt, Loan Officer, Wichita, KS

Open Mortgage makes everyone feel included, from the very bottom to the very top. I’ve always felt a sense of family working here which is incredible! Everyone is approachable, no one makes you feel stupid for having questions and everyone has each other’s backs and realizes all sectors of the business have to work together to get files to closing! I’m excited about the prospect of growing our branch and helping more and more people become homeowners.

Leah Wood, Processor, Fort Worth, TX

I joined Open Mortgage in February 2012. I joined on the understanding that Open Mortgage has a great Culture. Well, it was true then and it still is today. Open Mortgage is continuously improving the Culture daily through emphasis on competitive pricing, great marketing, innovation, and staying one step ahead of the competition. I look forward to Open Mortgage’s continued growth and its commitment to helping families obtain their dream of homeownership.

James Shytle, Branch Manager, Columbus, GA

I have been at Open Mortgage for 11 years. I originally joined Open Mortgage for the correspondent line of business. The best thing that Open Mortgage does is allow branches and loan officers to operate fairly independently. My favorite thing about Open Mortgage is that they are always looking for ways the branches can excel.

Rick Sandon, Branch Manager, St. Petersburg, FL


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